Driver Support Center

No, modifications or splicing of these harnesses will void the warranty on the wiring system.

Yes, it is always advisable to submit photos of any issues you wish to have addressed under warranty. Please send these photos to warranty@cottrelltrailers.com.

The in-service date is the official date your unit was placed into service. If you believe your unit is still under warranty, please contact our warranty department for clarification.

To initiate a warranty claim, please contact our warranty department at 800-827-0132 (Ext. 313 or 301). Ensure you have your VIN number and any relevant photos or information on hand. If the issue qualifies for warranty coverage, we will coordinate with an authorized repair facility or direct you to Cottrell for repair. Repairs at non-authorized centers or without pre-authorization may not be covered.

Warranty repairs can be performed at any of our 100+ authorized repair centers, or you may choose to have them completed at our Gainesville, GA facility. Please refer to our website for a full list of authorized centers.

To begin the warranty claim process, contact our warranty department at 800-827-0132 (Ext. 313 or 301). Alternatively, you can file a claim through the Cottrell website for a streamlined process.

For a detailed explanation of warranty coverage, please refer to our Limited Warranty Guide.

No, Cottrell does not offer trailers for rent or lease.

New applicants must demonstrate that they have sufficient capability to become an authorized repair center. An onsite visit by Cottrell personnel may be required. To initiate the process of becoming an authorized repair center, please submit a completed application form found at: Authorized Warranty Repair Center Application PDF.

High-mount trailers are designed to be pulled by a tractor with a conventional 5th wheel mounted on the chassis, above the drive tires. The fifth wheel height is typically about 45-48” off of the ground. Stinger trailers, in contrast, are pulled by a tractor with a much lower fifth wheel that is behind the drive tires. The fifth wheel height is typically 12” to 18” inches off of the ground depending on the model.

The sliding 5th wheel allows the 5th wheel to move approximately 16 inches to enhance turning clearances under tight conditions. The sliding kingpin option, on the other hand, involves sliding the kingpin itself, which can be set in three positions: closed, middle, or open. The sliding kingpin can also enhance turning clearances under tight conditions.

For the majority of our domestic units require the dimension from the front bumper to the center of the rear drive axle to be 308 inches, though this may vary. Please consult with a Cottrell sales representative to ensure your tractor meets the necessary specifications.

Stinger equipment can be purchased directly from Cottrell. High mount equipment is typically purchased through an authorized dealer.

Cottrell can color match any color you wish. Note that we do have preferred colors that will ensure shorter lead times. Cottrell is transitioning from liquid paint to powder coating to improve overall quality. All colors may not yet be available in powder coating, please consult with your Cottrell representative for specific color availability/ lead times

Cottrell does not sell used equipment or accept trade-ins. Please reach out to our authorized dealers for assistance in these areas.

Proper tractor configuration is crucial. For assistance with wheelbase, battery box, and fuel tank specifications, please contact your Cottrell sales representative.

Cottrell provides instructional videos on our website, and the operator's manual is available for download. We highly recommend reviewing the manual before operating your equipment.

• Southeast Region: Stephen Beal (866-299-2690 ext. 270) • Northeast Region: Ben Booth (866-299-2690 ext. 292) • Western Region: Adam Strong (866-299-2690 ext. 304) • Sales Coordinator, Mexico: Bryan Howes (866-299-2690 ext. 258)

Yes, you may pick up your trailer from Cottrell during normal business hours A 24-hour notice is required.

Cottrell does not generally sell stock "turn-key" units. However, special circumstances may arise where such packages are available. Contact your sales representative for more information.

To place an order directly, a deposit, signed quotation, and financial approval letter are required.

Cottrell does not offer financing directly, but we have a list of trusted lenders who can assist with financing your equipment. Please visit our website for more details.

Yes, Cottrell encourages customers to visit our plant to learn more about our processes. Please schedule an appointment with your sales representative to ensure we can allocate the proper time for your visit.

The average weights for each model can be found on the brochure for each specific model on our website. Actual weights can vary significantly depending on option content.

The casing is used for horizontal cylinder repairs. A deck pin must be inserted to prevent deck movement when the cylinder is removed.

The high-mount product line is the only equipment where the Teflon disc is not available. Stinger equipment can accommodate a Teflon disc if ordered with a long kingpin during the initial build. Installing a Teflon disc “after the fact” (when not originally specified as part of the original Cottrell build) must not be done. The kingpin length will be too short, resulting in potential coupling/ decoupling issues.

For optimal performance, the center of the 5th wheel should align with the center of the rear axle to ensure the tractor clears the trailer’s bulkhead during turns.

The hydraulic pressure is typically set at either 2250 psi or 1850 psi, depending on the headramp and trailer combination. Units with telescopic cylinders (2 stages that extend or retract) double-staged cylinders will operate at 1850 psi, while those without telescopic cylinders will be set to 2250 psi. For more precise details, please consult with your sales representative or an authorized dealer.

Flow rate is the gallons per minute that your pump should put out under normal operating conditions. For a PTO driven pump, we will typically size the PTO and pump for 5 to 6 gallons per minute (GPM) with the engine idling at 750 RPM. Some specialty equoment may operate at different GPM’s. For more precise details, please consult with your sales representative or an authorized dealer.

State regulations regarding overhang can differ, so it is crucial to verify the legal requirements with the relevant state authorities to ensure that your unit complies with local laws.

The Fixing America's Surface Transportation Act (FAST Act) was signed into law by President Obama on December 4, 2015. This landmark federal legislation provided long-term funding certainty for surface transportation. It also updated length regulations in the U.S., changing the maximum allowable length for stinger steered automobile transporters from 75 feet to 80 feet.

No. Brakes are sized based off of the originally specified tire size. Installing a larger tire size than originally specified will require corresponding higher brake torques, which can only be accomplished by installing a new, correctly sized axle.

The number of electrical switches required will depend on the specific options selected for your trailer. The estimate provided will outline the switch requirements based on your configuration. For further details, please consult with your sales representative.

Yes, Cottrell offers Buyer’s Guides for several truck manufacturers. As part of our service, you can send a copy of your tractor specifications to an authorized dealer or factory representative for review and approval.

For specific weight information on the CSFA CX-09LSFA and CX-5308LS units, please contact your factory representative, as these weights can vary depending on the configuration of the equipment.

No, Cottrell does not manufacture any trailers that operate without air brakes. All of our trailers are designed to be used with air brake systems.

Cottrell builds all equipment to order. We do not stock units for resale, as each trailer is custom-built to the specifications of the customer.

The GVWR can vary depending on the specific model and configuration of the trailer. The GVWR is shown on the trailer VIN plate for all Cottrell trailers For precise information, please contact your factory representative.

Trailer and headrack lengths can vary based on configuration and regional requirements. For specific details regarding the length of your unit, please consult with your factory representative.

Typically, the East Coast tongue is paired with a sliding 5th wheel setup, while the West Coast tongue is used with a stationary 5th wheel. However, there may be exceptions, so it is recommended to verify the appropriate choice with your sales representative based on your specific needs.

Regulations in Canada may differ from those in the U.S. It is advisable to consult with Canadian authorities or a local dealer to confirm whether 80-foot equipment is permitted for operation.

A triaxle configuration is typically considered when additional weight capability is required for heavier loads and the operator can get permits for those heavier loads. Many Western states have permit programs for this purpose. Consult with your sales representative for personalized recommendations based on your specific requirements.

The recommended wheelbase will depend on the specific tractor and trailer combination, as well as your intended use. Contact your sales representative for guidance on the appropriate wheelbase for your configuration.

Cottrell currently offers hydraulic systems that require a conventional power source, but the possibility of an all-electric system may depend on the specific trailer and operational requirements. Please consult with your sales representative to explore your options.

The weight ratings for Cottrell decks may vary based on the trailer model and configuration. For specific weight capacity information, please consult the relevant specifications for the model you are considering or contact your factory representative.